Customer Satisfaction Survey

Fox Thermal (“Fox Thermal”, “we”, “us”) is committed to protecting and respecting your privacy. We adhere to the Privacy Policy together with any disclaimers regarding any personal data (“Data”) we collect from you, that you provide to us, or that is provided to us relating to you. Please read the following carefully to understand our use of personal Data.

Data We May Collect from You

We collect personal data from you, which you volunteer when you provide such Data to us via our services with which you interact. These services include, but are not limited to, the Fox Thermal website, personal meetings, conference and trade show attendance, referrals from our representatives, distributors and/or other customers, etc. The Data we may collect includes, but is not limited to, your full name, your business or personal address, your various email addresses, your various phone numbers, your company, details of your relationships with our representatives and/or distributors, and any other Data that we feel is legitimately necessary for us to conduct normal business operations with you.

When you access our website, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL. This Data is collected and used to compile statistical data and may be used to help us improve our website and the services and products we offer to you.

Cookies

This website uses “cookie” technology. A cookie is a piece of code stored by the browser on your computer at the request of our server. We may use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website. Our cookies are not available to other websites. Our cookies will record the following: your IP gateway address, the point of entry to the site, search terms used, your navigation through the site and other information that helps us make the site more accessible. You are always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of this website.

Links to Other Sites

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any data to those websites.

How Fox Thermal Shares Data

Fox Thermal may share Data with its independent sales representatives, your local independent sales representative, Fox Thermal’s distributors, Fox Thermal’s other brands, or a third-party email service which Fox Thermal would hire strictly as a conduit to send out informational or marketing emails which Fox Thermal creates. Fox Thermal does not and will not sell Data, nor do we authorize any third party to use your personal for their own purposes unrelated to Fox Thermal’s legitimate business purposes.

Fox Thermal may use your personal Data:

• To fulfill contractual obligations with you;
• In our legitimate business interests with you;
• In our legitimate interest of marketing products and services to you;
• To comply with legislation; and/or
• To notify you about changes to our products or services.

Security and Length of Stored Data

Fox Thermal is committed to protecting the security of your personal Data. We use a variety of security technologies and procedures to help protect your personal Data from unauthorized access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We will continue to revise policies and implement additional security features as new technologies become available.

The Data we collect will be stored as long as is necessary to do legitimate business with you.

As the Data Subject, You Have the Right to:

• Access, rectify, and/or change Data Fox Thermal holds relating to you;
• Object to or restrict processing of Data Fox Thermal holds relating to you;
• Erase or delete Data Fox Thermal holds relating to you (right to be forgotten;) and/or
• Port Data Fox Thermal holds relating to you to another party.

How Can You Contact Fox Thermal Regarding this Policy?

All questions, comments, requests and complaints regarding this Policy and the information we hold are welcome and should be addressed to us at it@foxthermal.com or in writing at:

Fox Thermal
399 Reservation Rd.
Marina, CA 93933
USA

Changes to this Policy

Fox Thermal reserves the right to make changes to this Policy at our sole discretion and without prior notice. If we make changes, we will post them here. By continuing to use this site or our other services, or otherwise continue to provide Data after we post such changes, you accept and agree to this Policy as modified.

If you are interested in linking, quoting, or reprinting information from Fox Thermal in whole or in part, please read our Fox Thermal copyright policy:

Linking to Fox Thermal Website

You are welcome to use short quotes from Fox Thermal in your website or blog as long as proper credit is given. Always Contact Fox Thermal before linking to the Fox Thermal website unless prior permission is given.

Reprint Permission

If you are interested in reprinting any of the content from Fox Thermal on your website, blog or in your publication, please contact Fox with your request. Information from Fox Thermal can be reprinted only after permission is given. You may not republish an entire Fox Thermal post without approval.

Print Media

You must print the full Internet address or document title (with Fox Thermal company name) where you received the information within your publication.

IP Addresses:

An IP address is a number that is assigned to your computer or network when you are on the Internet. When visitors request pages from our Web Site, our servers log the visitor's IP address. We may collect IP addresses for a variety of internal purposes, such as system administration, to report aggregate information to our business partners or to audit the number of visits to different pages on our Web Site. Please note that some services within our Web Site, such as certain message boards, may display IP addresses along with the message poster's name and message.

Copyright Violation and Misuse

If we discover a website, blog or published material using our website or literature content illegally, we will file a formal complaint.