To our Valued Customers, Representatives, and Suppliers,
As we continue to monitor the rapidly evolving situation around the coronavirus (COVID-19), we would like to let you know our priorities are the safety and well-being of our employees, customers and partners, and families. We continue to assess the situation daily and have implemented best practices such as visitor restrictions, work from home policies where possible, and social distancing. We are also vigilantly adhering to the guidelines set forth by the World Health Organization (WHO) and U.S. Centers for Disease Control and Prevention (CDC).
With these best practices in place, Fox Thermal’s assembly and manufacturing operations continue to run as usual with no change in product lead times or disruption in our supply chain. We will continue to provide the same excellent level of support and customer service you expect from Fox Thermal. At this point, we are experiencing minimal disruption, however, should we experience delays these will be communicated to you as soon as they are known. If you do need products quickly, please contact Fox Thermal at (831) 218-6397 or firstname.lastname@example.org for more information.
I would like to reiterate our commitment to our customers and Fox Thermal family during this uncertain time. Now more than ever, we value our long-standing relationships with our customers, suppliers, and Fox Thermal representatives and strive to lead Fox Thermal with grace and strength during this time.
Stay safe and take care.
General Manager Fox Thermal Instruments, Inc.